BMC Remedy Developer - (Boise) in Boise, Idaho For Sale
We are looking for BMC Remedy Developer for our client in Boise, ID Job Title: BMC Remedy Developer Job Location: Boise, ID Job Type: Contract / Contract To Hire Job Description: Remedy Developer to write code within the ARS system, perform customization work (modification and enhancement The clients current Version of Remedy is 8.1. At least 5+ years experience working with BMC Remedy, with strong ITSM, Midtier, SRM, ARS, SLM and CMDB knowledge Experience required in the Services Management Suite, Service Desk, Incident Management, Problem Management, Knowledge Management, Asset Management, Change Management, Configuration Management, Services Level Management, BMC Dashboard and Analytics and experience Fundamental knowledge of ITIL standards and how to apply ITIL within Remedy. Strong communication skills and a customer focused mindset. Experience working with Remedy v7.6.04 a strong plus Excellent interpersonal and client skills. Builds good working relationships with projects, peers, staff, etc. Ability to work with diverse groups across locations Ability to analyze and resolve multiple complex problems, take ownership and manage resolution of problems Additional duties will include Incident support, troubleshooting Remedy issues, and other project support as needed by the team. Coordinates with client management to formulate complex technical solutions. Informs client management of appropriate developments in technical support products. Evaluates products and upgrades for appropriateness. Oversees and implements system upgrade strategies. Leads the design, implementation, and maintenance of complex solutions. Coordinates activities with other technical personnel as appropriate. Develops and analyzes highly complex system standards, thresholds, and recommendations to maximize system performance. Conducts capacity planning reviews with management and approves capacity plans formulated by less experienced personnel. Develops strategies to manage the frequency of appropriate support package/patch application. Monitors database maintenance and provides appropriate recommendations, when required. Coordinates with business development personnel on proposals and work estimates involving highly comp
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